Tech Support

Safe-T offers a choice of two levels of Technical Support given by our Support Engineers.
We are committed to delivering technical assistance to you for all Safe-T products.

Standard Support Level 1

Safe-T’s Global Support Team provide world-class customer support for all deployments through our Maintenance & Support Program to ensure that your entire deployment is current, operating with maximum efficiency and meeting your overall expectations and technical requirements. The Standard Support Level 1 program provides unlimited telephone and emails operational & & technical support as well as all system updates and enhancements of the products covered by your maintenance agreement.

Standard Support Level 1 enrollment includes:

  • Telephone/Email operational & technical support from 08:00-17:00, formal business days of the customer’s country
  • The most-current system updates and enhancements
  • Alert notifications and announcements

Premium Support Level 2 with 24×7

With Safe-T’s Premium Support program, your organization will benefit from our world-class support anytime you need assistance. Like the Standard Support Level 1 program, Premium Support Level 2 with 24×7, provides unlimited telephone and email operational & technical support as well as all system updates and enhancements of the products covered by your maintenance agreement.

Premium Support Level 2 with 24×7 includes:

  • T24×7 Telephone/Email operational & technical Support
  • The most current system updates and enhancements
  • Alert notifications and announcements

SUPPORT

International+972-9-866-6110
Israel1-700-700-139
USA (Toll free)+1-866-978-5295

support@safe-t.com