Insurance company tightens security and confidentiality measures to achieve compliance with industry standards

Challenge

Established in 1943, Shomera Insurance Company, Ltd. is a rapidly expanding insurance firm that encompasses a network of more than 700 agents. In the course of establishing new policies or amending existing accounts, these field offices must often exchange electronic files containing highly sensitive and confidential customer information.

As with all firms in the insurance industry, Shomera’s business activities are subject to a number of stringent regulations that govern the transfer of sensitive personal data. Government and industry requirements demand state-of-the-art security measures and advanced tracking and audit-trail capabilities.

The file transfer methods that Shomera had long relied upon were insufficiently secure to fulfill the latest regulations. As a result, the company sought a new solution that would close existing security gaps and loopholes and bring the organization’s confidential communications into compliance with all applicable regulations.

Safe-T Solution

A team of decision-makers at Shomera was tasked with the responsibility of seeking out a new file transfer solution that met all applicable security standards. Safe-T’s multiple layers of security, detailed tracking capabilities, and advanced audit-trail records exceeded all of the committee’s search criteria.

With Safe-T’s simple implementation procedure and user-friendly interface options, the system was up and running throughout the entire organization within the space of a few days, with no discernible negative impact on the company’s workflows or inter-office communications.

Results

Since deploying the Safe-T managed file transfer system, Shomera’s file transfers are now fully compliant with all industry regulations. With Safe-T’s multi-layered security options, and detailed audit-trail, Shomera has now significantly reduced its vulnerability to citations for lack of compliance or potentially costly liability suits. The system’s secured download links, one-time passwords, advanced encryption capabilities, and comprehensive audit-trail documentation have served to significantly increase the integrity and confidentiality of Shomera’s file transfers both inside and outside the enterprise.

Agents and other support personnel can now convey even the most sensitive customer data with full confidence and peace of mind, using either the simple Outlook plug-in or the convenient and user-friendly web interface.